Responsible Gambling

IntroductionNine Casino is committed to providing a safe and enjoyable gaming environment for all its players. We understand that responsible gambling is essential for everyone's well-being, and we're dedicated to promoting healthy gaming habits. Our licensing and regulatory compliance ensure that we adhere to the highest standards of responsible gambling practices.

What Is Responsible Gambling?Responsible gambling means treating your gaming experience as entertainment, not a source of income. It's about being aware of your spending limits and not chasing losses. We believe that playing responsibly is key to enjoying our games without putting yourself or others at risk.

Warning signs of problem gambling include:

• Increasing bet sizes to chase losses• Gambling beyond affordable means• Neglecting personal or professional responsibilities• Feeling anxious or distressed about gambling

Tools to Stay in ControlAt Nine Casino, we offer various tools to help you stay in control of your gaming experience. These include:• Deposit Limits: Set a limit on the amount you can deposit into your account.• Wagering Limits: Limit the amount you can wager on a single game or session.• Session Time Limits: Set a time limit for how long you can play in a single session.• Reality Checks: Receive reminders about your gaming activity and spending limits.• Loss Limits: Limit the amount you can lose in a single session or period.• Self-Exclusion Options: Temporarily or permanently exclude yourself from accessing our platform.

How to Request Limits or ExclusionTo set limits or activate self-exclusion, please follow these steps:

1. Log in to your account and navigate to the 'Account' section.
2. Select 'Responsible Gaming' and choose the tool you'd like to use (Deposit Limits, Wagering Limits, etc.).
3. Follow the on-screen instructions to set your limits or exclude yourself.

Support for Problem GamblingIf you're struggling with problem gambling or simply want to speak with someone about your gaming habits, we encourage you to seek help. Signs of problem gambling include:• Chasing losses• Borrowing money to gamble• Lying about gaming habits• Neglecting other areas of life

For support and resources, please contact the following organizations:

• GamCare: 0808 8020 133
• BeGambleAware: 0808 8010 033
• Gambling Therapy: 0808 8020 133

Protecting MinorsNine Casino strictly prohibits underage gambling. To verify age, we use robust identity and age verification methods to ensure that only adults can access our platform. Parents, you can also use parental control software to monitor your child's online activity.

Resources and Useful LinksFor additional responsible gaming resources, please refer to the following organizations and tools:

• GamCare: gamcare.org.uk• BeGambleAware: begambleaware.org• Gambling Therapy: gambleringtherapy.org• Self-Assessment Quizzes: problemgambling.co.uk